1. On-site support
    1. Your manager 
    2. Your college with experience  in MEMO
    3. Your Focal point 


  1. Document 
    1. This User guide
    2. Power point of training 
    3. Tembo training



  1. Remote support
    1. RTR: for technical questions concerning fleet management (good practice of schedule maintenance plans)
    2. Support MEMO: memo@paris.msf.org
      1. Question that Focal point don’t know the answer, or he is unavailable 
      2. Request for: 
        1. Create a new accompt 
        2. Create a new location (or sublocation) 
        3. Massive transfer 
        4. Massive creation
      3. Visit Call online for specific training 
      4. Brief / Debriefing