How to create an accompt?


I forget my password, how can I change it?

  • click on "Mot de passe oublié", you will receive a link by email.
  • If you don't receive an email after 30min, contact memo@paris.msf.org


I forget my account, how can I found it?

  • Contact your focal point, your log manager or your logco, they have the application "admin : user" with the list of accounts


Note: the MEMO identifier is different from your Microsoft account identifier


What I need to do in MEMO and when?


Who do I turn to if something doesn't work? (bug...) 

  • Contact your focal point first. And the memo support if he don't have the answer.