The MSF Logistique customer service (SAV) concerns the rehabilitation of logistic or biomedical equipment having been originally invoiced to a MSF section (order managed by MSF Logistique).


All the requests must be sent to MSF Logistique with a copy to your MSF Logistique Operation and head office contacts. The application must detail the serial number of the equipment concerned and a detailed description of the problem.
 

Any return of equipment must be subject to prior approval from MSF Logistique (acceptance is confirmed by an Email message).